Question 1

Can I provide my own lights?

Accepted Answer

No, unless you're inquiring for a commerical use you must rent lights from Lightsup. This is so that our installers can be sure we are delivering the best quality/safest illuminations.

Question 2

How much does it cost?

Accepted Answer

Our design team is only a call away, so we advise giving us a call for a free design consultation/quote. Each customer, receives a custom design that works for their home.   Seasonal packages start as low as $999 Permanent packages start as low as $2500

Question 3

What is the benefit of permanent lighting?

Accepted Answer

-Color matched channel to hide lights during the day and add architectural beauty to roofline  -Optimal size diodes that are bright at night and hidden during the day -Unsurpassed lifetime warranty, simple maintenance and repair requirements, Trimlight covers repairs so homeowner never has to hassle with their Trimlight system  -Original inventors of permanent holiday lighting: 11 years experience, cutting edge technology, highest quality components, consistent leader in innovation -State of the art app allowing maximum functionality with a user friendly interface -App provides preset holiday settings, ability to customize to millions of colors, patterns & animations, and built in timer/calendar feature for long term programmability.

Question 4

How do I sign up for my Trimlight warranty?

Accepted Answer

Trimlight offers a lifetime warranty on all parts! Please fill out the form below: https://www.trimlight.com/warranty-registration

Question 5

What does the Trimlight warranty cover?

Accepted Answer

SELLER WARRANTS THAT THE PRODUCT SOLD WILL CONFORM TO THE SPECIFICATIONS FURNISHED BY THE PURCHASER (EXCEPT AS THE SAME MAY BE MODIFIED IN ACCORDANCE WITH THE WRITTEN AGREEMENT OF THE PARTIES) AND WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. THE FOLLOWING WARRANTIES AND REMEDIES SET FORTH HEREIN ARE CONDITIONED UPON PROPER STORAGE, INSTALLATION, USE AND MAINTENANCE, AND DOCUMENTATION THEREOF, CONFORMANCE WITH ANY APPLICABLE RECOMMENDATIONS OF THE SELLER AND CONFORMANCE WITH APPLICABLE IEEE, ANSI, ASTM AND OSHA STANDARDS. 
SELLER’S EXCLUSIVE OBLIGATION UNDER THIS WARRANTY SHALL BE TO REPAIR, OR AT ITS OPTION, TO DELIVER TO PURCHASER A SUFFICIENT QUANTITY OF PRODUCT TO REPLACE ANY PRODUCT WHICH PROVES DEFECTIVE WITHIN 40 YEARS FROM THE DATE OF SHIPMENT OR LIFESPAN OF THE BULB OF 50,000 HOURS (DEPENDENT UPON BELOW CRITERIA) PROVIDED THAT THE PURCHASER GIVES SELLER PROMPT WRITTEN NOTICE (AND IN NO EVENT LATER THAN 30 DAYS), AND SATISFACTORY PROOF OF SUCH DEFECT AND, AT SELLER’S OPTION AFFORDS REPRESENTATIVE OF OF SELLER THE OPPORTUNITY TO EXAMINE AND INSPECT THE PRODUCT AT THE JOBSITE AND TO REMOVE REPRESENTATIVE SAMPLES FOR TESTING, AND REVIEW ALL DOCUMENTATION OF INSTALLATION AND MAINTENANCE. 
THE WARRANTY COVERING THE PORTION OF THE PRODUCT REPAIRED OR REPLACED BY SELLER UNDER THE ABOVE CONDITIONS SHALL BE REINSTATED FOR A PRORATED PERIOD NOT TO EXCEED 40 YEARS FROM THE ORIGINAL PRODUCT SHIPMENT DATE OR OVERALL LIFESPAN OF THE 50,000 HOUR DIODE USAGE. 
THE FOREGOING OBLIGATIONS ARE IN LIEU OF ALL OTHER OBLIGATIONS AND LIABILITIES INCLUDING NEGLIGENCE. ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, EXPRESS OR IMPLIED IN FACT OR BY LAW ARE DISCLAIMED BY SELLER AND EXCLUDED. THE FOREGOING WARRANTY SETS FORTH SELLER'S ENTIRE AND EXCLUSIVE LIABILITY AND BUYER’S EXCLUSIVE REMEDY FOR ANY CLAIM OF DAMAGES IN CONNECTION WITH THE SALE OR FURNISHING OF GOODS OR PARTS, THEIR DESIGN, SUITABILITY FOR USE, INSTALLATION OR OPERATION. 
LIMITATION OF LIABILITY
SELLER WILL IN NO EVENT BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF USE OF PURCHASER’S FACILITIES, LOSS OF REVENUE, LOSS OF PROFITS AND CLAIMS OF ANY CUSTOMERS OF PURCHASER, AND SELLER’S LIABILITY UNDER NO CIRCUMSTANCES WILL EXCEED THE CONTRACT PRICE FOR THE GOODS FOR WHICH LIABILITY IS CLAIMED. 
MATERIAL AND LABOR WARRANTY
ALL MATERIALS INSTALLED BY AN AUTHORIZED TRIMLIGHT DEALER WILL COME WITH THE ABOVE REFERENCED LIMITED WARRANTY (SEE EXCLUSIONS BELOW). THE FINISH ON ALL ALUMINUM WILL NOT CHIP, PEEL, FLAKE, OR BLISTER UNDER CONDITIONS OF ORDINARY WEAR. ALL WARRANTIES ON THE LIGHT STRINGS AND DIODES ARE SET FORTH AS 50,000 HOURS PER DIODE. LIFE EXPECTANCY OF EACH BULB IS DEPENDANT UPON STANDARD USAGE. ALL AUTHORIZED DEALERS WILL HEREBY TAKE SOLE RESPONSIBILITY OF INSTALLATION WARRANTIES ANY AND ALL COSTS ASSOCIATED WITH THE LABOR TO DO SO. PLEASE CONSULT YOUR LOCAL AUTHORIZED TRIMLIGHT REPRESENTATIVE FOR CLARIFICATION ON LOCAL INSTALLATION WARRANTIES.
THIS WARRANTY IS NON­TRANSFERRABLE AND DOES NOT COVER THE FOLLOWING: ACCIDENTAL DAMAGE, SETTLEMENT, STRUCTURAL SHRINKAGE OR DISTORTION OF THE PROPERTY STRUCTURE, FIRE, LIGHTNING, HURRICANE, TORNADO, WINDSTORM, EARTHQUAKE, HAIL, OR OTHER ACTS OF GOD, DETERIORATION DUE TO AIR POLLUTION OR CONTACT WITH DISSIMILAR MATERIALS, MISUSE OR ABUSE, VANDALISM, AIRBORNE STAINS, MOLD, MILDEW ACCUMULATION, IMPACT OF FOREIGN OBJECTS, WATER AND ICE DAMAGE.













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